(by Michael G. Neece) Have you ever started your day with optimism and a long to-do list only to finish with a deflated or perplexed feeling and most of the list undone? This is a common story, especially now that most of us are working remotely and are suffering from meeting fatigue and email overload. The good news is that …
2026 Strategic & Budget Plan for Dental Offices
(by Valerie Woo, DMD) Build a 2026-ready strategy & budget for your dental practice with VTO, Rocks, code-level analysis, and a practical pre-2026 checklist. From “Someday” to Done If planning your year always seems to be the thing that “never gets done,” you’re not alone. Most dental owners can see the profit leaking – vendor creep, inefficient scheduling, supplies overages, …
What Software Reports Should I Look At?
(by David Harris) A friend who is a dental CPA and practice management speaker asked us the other day what reports from practice management software should be reviewed by a practice owner. Here is our answer: Using PMS Reports to Monitor Your Practice Obviously, there is no report called “Is embezzlement happening?” in any PMS, so this is really about …
How to Divide Duties Between Team Members
(by David Harris) There have been a lot of articles written that give dentists vague encouragement to allocate duties between team members as a way of lowering embezzlement risk. However, what most of these articles are lacking is any practical advice on how do do this. This lack of clear direction leaves a dentist in a predicament; they intuitively realize that …
Leadership Practice: Create a Failure Resume
(by Michael G. Neece) I recently spent several hours creating a failure resume. It helped clear away a lot of cobwebs from my past and firm up my ideas on good work, good leadership, and good living. I had no idea what a failure resume was until Kristen Hadeed recommended it during her two-day #HumanLeadershipProgram. Essentially, you make a list …
Articulation – Prevention’s Best Kept Secret
(by David Harris) When we use the word “articulation” when speaking with a dentist, inevitably we evoke an image of the mandible and maxilla functioning in harmony. There is a second concept of articulation in dentistry, and it is one that most dentists have not been exposed to. This second articulation, which is labeled “financial articulation” is a quick and …
Wait… AI Just Referred Me?
(by Vanessa Emerson, FDSI) This week, something surprising happened. Twice. Two different professionals – unrelated, on different days, in different states – shared with me that they’d asked ChatGPT how to get started speaking in dentistry. And guess who the AI recommended? Me. Don’t get me wrong. I’m honored. And delighted. And I’ll admit, it made me giggle-snort a little (because …
The Hygiene Department: A Business Within the Business
(by Kathryn Gilliam, BA, BSDH, MAAOSH, HIAOMT) I never thought about the business of dentistry early in my dental hygiene career. I prided myself in caring deeply about my patients and delivering the utmost skilled care to each person I served. My production and profitability never entered my mind. The only way I measured my value as an employee was …
Marketing Strategies for Female Dentists: The Secret to Creating a Successful Dental Practice
(by Valerie Woo, DMD) Marketing a dental practice can be a confusing task. As a dentist, you follow procedures that lead to predictable outcomes. Marketing can feel more like a crap shoot. However, standing out in a crowded market is crucial for attracting and retaining patients. In this blog, I’ll explore an unconventional yet highly effective marketing strategy that helped create …
Strong Systems, Strong Practice: Why Your Dental Office Can’t Thrive Without Structure
(by Angela Davis-Sullivan) Imagine designing your dream home with beautiful furniture, elegant flooring, and scenic windows—only to forget the support beams that keep it all standing. Unfortunately, this is exactly what many dental practices do when they focus on vision, training, and even technology, but neglect the systems that hold it all together. In Chapter 6 of *Coming Home to …
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